Powered by award-winning InfoTalk-RSVP, InfoTalk-Voicebot is a pioneering AI voice solution that answers the demand of the rapidly changing market today. It is a type of chatbot that works by the voice. The user speaks to the Voicebot instead of typing and listens to the Voicebot instead of reading texts. It is perfect for hands-busy and eyes-busy environments or when people are tired of typing and reading texts. InfoTalk-Voicebot is ideal for multilingual environments such as Hong Kong, where Cantonese, English, and Putonghua are the most commonly-spoken languages [廣東話, 港式粵語, 普通話, 中文, 英語].
Equipped with natural language understanding and processing capabilities, InfoTalk-Voicebot is also used to enable the user to navigate an interactive voice response (IVR) system with their voice. It is perfect for the automation of smart and innovative call centers in a wide variety of industries, such as banking, finance, e-commerce, transportation, logistics, smart governments, and smart cities.